Refund policy
Returns & Refunds
At Southern Drawl Cotton, we want you to love your purchase. If you're not completely satisfied, we're here to help.
Return Policy
Returns are accepted within 30 days of the delivery date.
To be eligible for a return, your item must:
- Be unused, unwashed, and in its original condition.
- Be returned in the original packaging.
- Include proof of purchase or your order number.
For health and hygiene reasons, we cannot accept returns on items that have been washed, used, or altered.
Non-Returnable Items
The following items are not eligible for return:
- Gift cards
- Final sale or clearance items
- Any item returned more than 30 days after delivery
Refunds
Once we receive and inspect your return, we'll notify you by email regarding the status of your refund.
If your return is approved, your refund will be issued to your original method of payment. Please allow 5–10 business days for your bank or credit card provider to process the refund after it has been issued.
Damaged or Defective Items
If your order arrives damaged or you receive the wrong item, please contact us within 7 days of delivery at info@southerndrawlsheets.com. Please include your order number and photos of the item so we can resolve the issue as quickly as possible.
Returns & Exchanges
All returns and exchanges must be mailed to:
American Bag & Linen
339 West Airport Road
Cornelia, GA 30531
Before sending your return, please email info@southerndrawlsheets.com so we can assist you with the process.
Return Shipping
Customers are responsible for return shipping costs unless the return is the result of our error or the item arrived damaged or defective.
Original shipping charges are non-refundable.
For returns valued over $75, we recommend using a trackable shipping service or purchasing shipping insurance. Southern Drawl Cotton is not responsible for returns lost in transit.
Need Help?
If you have any questions about your return, please contact us at:
We're always happy to help.